Bad management can kill good businesses. They can disrupt workflow, damage teams, and cause good employees to leave. They can be a barrier to employee engagement and company performance. A recent worldwide Gallup poll pegged the number of employees that are not engaged in their work at 87 percent! The most cited reasons are poor … Read more
Leaders know that giving constructive feedback to employees is critical for growth. It can fuel motivation and improve performance. How you deliver that feedback, though, can be the difference between success and failure. Some employees mistake feedback for criticism. That’s why it’s important to frame up conversations in the proper way. Negative feedback, when delivered as such, … Read more
Culture is more than customs or the nation we call home. What is workplace culture? Uniqueness, the sum of its ethics, traditions, belief systems, interpersonal and social interactions, professional behaviours, and attitude creates what is known as workplace culture. It narrows down to what is the personality of a business? Why is culture important in the workplace? Improving workplace … Read more
New managers often struggle when they are put into a leadership position for the first time. Managing, inspiring, and leading a team takes practice like anything else. Effective training for new managers can help lessen the learning curve and jump-start careers. What Is Leadership? Leadership is the ability to create a vision, communicate it with others, … Read more
Take a look back at the best leaders you’ve had the pleasure of working with, and I can be sure there is one word that stands out as to why they have lead well. Leadership takes so many facets to be effective. Strength of character, transparency, consistency, decisiveness, listening – and the list goes on. … Read more
Feedback is a tool for growth! But all too often it is seen as a tool for discipline or to get one’s way. I recently ran a giving and receiving feedback course as part of some leadership training for a company. As part of our usual process, the course delegates (the entire company in this … Read more
After last week’s article “The One Thing I Learnt About Asking for Feedback…” I thought it timely to write about the importance of delivering feedback effectively. In most organisations that I deal with, “feedback” is something that is delivered during a performance review. That’s a 6 month or annual opportunity to feedback on an individual’s performance. This is crazy – I need … Read more